I purchased a home in the metro Detroit area last November, and as a precaution, I also bought a home warranty. Within 6 months, I needed to report a claim on my air conditioner. I read the warranty information and confirmed my coverage. America’s Preferred Home Warranty made the process easy, I paid my deductible, and the matter was resolved in an expedited manner. I was subsequently contacted by Jennifer and was delighted to hear that she would be representing the company as a liaison for my future customer experiences. Thanks for a great service!

-Doug Z., Michigan

The customer service was outstanding. There was no stone unrolled by lack of information. I was well pleased by Sherry’s knowledge and patience. I would definitely recommend this company and representative. Thanks again, Sherry, for your tenacity in making me feel welcome and secure in my decision with APHW. Thank you.

-Tim P., Ohio

Great warranty, especially when buying your first home. I had plumbing issues within the first month, and the team’s service was amazing. Peace of mind during stressful times after moving. I highly recommend it.

-Diego A., Texas

About America’s Preferred Home Warranty

America’s Preferred Home Warranty (APHW) delivers flexible, dependable home protection designed to give homeowners peace of mind. What sets APHW apart is its contractor choice model, one of the few in the industry that allows customers to choose their own licensed contractor for covered repairs. This gives homeowners more control, more trust, and a faster path to getting things fixed.

APHW offers home warranty plans for buyers, sellers, and current homeowners, covering major systems and appliances such as HVAC, electrical, plumbing, and more. With 24/7 customer service, clear service agreements, and an A+ rating from the Better Business Bureau, APHW has earned a strong reputation for reliability and care.

A key feature of the APHW experience is the Homeowner Concierge Program. It is a personalized support service that helps new customers understand and navigate their coverage. Once a plan is active, a dedicated Concierge Specialist reaches out to guide the homeowner
through:

  • What’s covered and how the plan works
  • How the contractor-of-choice process operates
  • The steps to file a claim with confidence

APHW also offers a simple three-step claims process designed to make home repairs as smooth
as possible:

1. Call APHW when a covered item breaks down
2. Choose and schedule your own licensed contractor
3. Submit the repair details for reimbursement

The goal is to eliminate confusion, reduce stress, and ensure homeowners know exactly what to do when something goes wrong.

With more than two decades of experience and a customer-first mindset, APHW continues to raise the standard for home warranty service. The company’s mission is to empower homeowners with the tools, support, and flexibility they need to protect their home.